This Privacy Policy forms an integral part of the General Conditions. Accessing and browsing the Website, or using its services, implies acceptance of the General Conditions (and therefore of the Privacy Policy and Cookie Policy). Please read them carefully.

DATA CONTROLLER

In accordance with Organic Law 15/1999 of December 13 on the Protection of Personal Data, we inform you that any data you voluntarily provide through this Website—whether by browsing the Website or by completing any form, including reservation request forms or contact forms—will be incorporated into a personal data file.

You are also informed that you may revoke your consent for promotional communications at any time in a simple and free manner.

The data controller is HOLA ALMIRANTE S.L., with registered office at C/ Federico Sanchez Bedoya 2, 2C, Seville (41001), Spain. If, for any reason, you wish to contact us, you may do so by sending an email to hola@barcoliseo.es

COLLECTION OF PERSONAL DATA

Visits to and browsing of the Website do not require you to provide any personal information.

For each visit to the Website, your IP address, browser version, operating system, and time spent on the page will be recorded. This information will be stored in our database and used, among other purposes, for statistical analysis, improving the Website, and adjusting our commercial strategy (see the “Purposes” section and our Cookie Policy).

If, during browsing, you provide personal data, such data may be associated with the aforementioned information (IP, browser, operating system) in order to create customer segments or groups, helping us improve your browsing experience on the Website (see the “Purposes” section below).

At all times, you will be informed which requested data are mandatory and which are voluntary for the proper provision of the service. Failure to provide mandatory data, or providing incomplete or false data, may prevent the proper execution of the service.

To facilitate user registration and make access easier and more automatic, we have implemented a system that allows you to identify yourself through user profiles on different social networks, such as Facebook, Instagram, and Twitter, among others. This allows you to access our services using your credentials from those platforms.

In any case, please note that you may change your mind at any time: any consent granted regarding the use of your personal data may be withdrawn at any time, without retroactive effect.

PURPOSES

The main reason we collect your personal information is to provide our services. However, your data may also be used for fraud detection, prevention, and control; statistical analysis; and studies on user profiles and usage patterns.

Your data may also be used to send advertising through all available channels (including electronic means), unless you indicate otherwise by exercising your rights.

If you authorize it, your personal data may be used to send general or personalized promotional communications based on your interests, through the creation of a commercial profile using automated processing and the information provided. Such information may also be used to conduct market research.

By using the Website, you declare that you are of legal age, that the data you provide are accurate, and you consent to the processing of your personal data, whether automated or manual.

This Website, its applications, and products are generally not intended for minors. If data relating to a minor are detected, they will be deleted.

If you provide data relating to third parties (for example, for reservation requests), you guarantee that you have informed the data subject and obtained their prior and express consent for the provision and processing of such data by HOLA ALMIRANTE S.L.

The data are collected for the following purposes:

a) To manage reservation requests made by users, send confirmations, and inform users of any incidents related to them.
b) To manage inquiries submitted through the available contact channels.
c) To inform you about special promotions, news, and activities that may be of interest via our social media profiles.
d) To comply with our legal obligations.
e) To redesign and/or modify the Website’s navigation and functionality.
f) To carry out statistical analysis.
g) To define and adjust our commercial strategy.

In addition to the above purposes, you will be informed of any additional purposes in the relevant data collection forms, where applicable.

We only store your personal information for as long as necessary to fulfill the purpose for which it was collected and in accordance with the applicable legal basis. We will retain your data as long as there is a contractual and/or commercial relationship or until you exercise your rights of deletion, cancellation, or restriction of processing.

In such cases, the information will remain properly blocked and unused while it may be necessary for the exercise or defense of claims or for any legal, judicial, or contractual responsibilities arising from its processing. In no case will your data be retained for more than 10 years after the end of the contractual relationship, in accordance with Law 10/2010 of April 28 on the prevention of money laundering and terrorist financing.

LEGAL BASIS

The processing of your personal data is based on several legal grounds:

• Performance of a contract and/or commercial relationship;
• Compliance with legal obligations, particularly Law 10/2010 of April 28 on the prevention of money laundering and terrorist financing;
• Legitimate interest, such as sending advertising related to products or services you have already contracted or managing potential claims;
• Your consent, for example, for sending personalized offers.

RECIPIENTS

Please note that, in order to provide our services, it is necessary to share your data with third-party collaborators. By providing your personal data, you expressly authorize us to process and share your information with such collaborators to the extent that they are directly involved in service provision.

If you authorize it, your personal data may also be shared with companies for the purpose of creating commercial profiles through automated processing in order to develop marketing actions tailored to your personal characteristics.

RIGHTS OF ACCESS, RECTIFICATION, ERASURE, AND OBJECTION

You may exercise your rights of access, rectification, erasure, and objection at any time by sending a written request, accompanied by a copy of your ID, to the registered office of HOLA ALMIRANTE S.L. indicated above or to the email address provided above.

If we send you emails, each one will include a simple and free option to unsubscribe from such communications.

Your personal data will no longer be processed for purposes to which you have objected. You may also exercise your right to restrict processing by requesting that your data be retained.

Under certain circumstances, you may request the portability of your data to another data controller.

The rights of restriction and portability may be exercised from May 25, 2018.

You may file a complaint with the Spanish Data Protection Agency, especially if you are not satisfied with the response to your request. For more information, please visit www.agpd.es

DATA SECURITY

Unfortunately, the Internet is not a completely secure environment. Therefore, we cannot guarantee the security of any information you send through this medium. We are not responsible for any loss or damage that may result from a breach of confidentiality of such information.

CHANGES TO THE PRIVACY POLICY

From time to time, we may modify or update this Privacy Policy. The current conditions will always be available on this page. We recommend reviewing it each time you visit the Website to remain informed before providing any personal data.